Every customer's details and history, in one place
No more searching WhatsApp chats, notebooks or spreadsheets. When a customer calls, their details, past services, tickets, purchases and notes are right in front of you.
Answer every customer call like you remember them
When customer records are scattered, staff waste time looking for an old invoice or the last service date — and the customer notices.
MI-Btrack stores contact details, service history, tickets, purchases, follow-ups and notes together, so anyone on your team can help a returning customer immediately.
360° customer profile
Contact details, communication and every interaction in one record.
Instant service records
Tickets, purchases, AMC contracts, service logs and internal notes.
Shared across teams
Support, technicians, billing and sales see the same customer view.
Role-based security
Control who can see phone numbers and pricing history.
Everything works together
MI-Btrack connects leads, service, field staff and billing in one platform.
Ready to transform your service business?
Streamline field staff tracking, automated AMC renewals, leads and billing. Book a free live demo and see MI-Btrack with your own workflow.